What is Squarespace Scheduling

What Is Squarespace Scheduling?

Squarespace Scheduling is an online appointment booking system built into the Squarespace platform. It is powered by Acuity Scheduling, which Squarespace acquired in 2021. The tool lets clients view your availability, book appointments, fill out intake forms, and pay - all without you needing to manually manage your calendar.

When a client books through your site, the appointment automatically appears on your calendar and triggers confirmation and reminder emails. You set your availability, define your appointment types, and the system handles the rest. For more about what Acuity Scheduling offers, see the full feature overview.

How Does Squarespace Scheduling Work?

The scheduling system integrates directly into your Squarespace site through the Scheduling Block. Here is how the workflow works from setup to client booking.

Setting Up Appointment Types

You create appointment types that define what clients can book. Each type has a name, duration, price (optional), description, and availability window. For example, a consultant might create "30-Minute Discovery Call" (free, 30 minutes) and "Full Strategy Session" ($200, 90 minutes). A fitness instructor might create "Private Training" ($80, 60 minutes) and "Group Class" ($25 per person, 45 minutes).

Defining Your Availability

Set the days and hours you are available for each appointment type. You can have different availability for different services - morning hours for consultations and afternoon hours for training sessions. Block off holidays, vacations, and personal time. The system only shows clients time slots when you are actually available.

Adding the Scheduling Block to Your Site

Add a Scheduling Block to any page on your Squarespace site. The block displays your available appointment types to visitors. You can show all appointment types or filter to display specific ones - useful when you have different booking pages for different services. For help building pages, our guide to using Squarespace to build a website covers the full process.

Client Booking Experience

A visitor lands on your scheduling page, selects an appointment type, picks an available date and time, fills out any required intake forms, and completes payment if applicable. They receive an instant confirmation email with appointment details and a calendar invite. The entire process takes under 2 minutes for the client.

Key Features of Squarespace Scheduling

Automated Email Reminders

The system sends automated confirmation emails immediately after booking and reminder emails before the appointment (you choose when - 24 hours, 1 hour, etc.). These reminders significantly reduce no-shows. You can customize the email content and branding to match your business.

Calendar Syncing

Sync Squarespace Scheduling with Google Calendar, Outlook, iCloud, or Office 365. Two-way syncing means appointments booked on your website appear on your calendar, and events on your calendar block off time on your booking page. This prevents double-booking across all your calendars.

Payment Processing

Accept payments at the time of booking through Stripe, Square, or PayPal. Charge the full amount upfront, require a deposit, or offer free bookings. You can also set up packages - for example, sell a bundle of 5 training sessions at a discounted rate. For pricing details on Squarespace plans, see our guide on how much Squarespace costs.

Customizable Intake Forms

Add custom questions to the booking form to collect information before the appointment. A therapist might ask about the client's goals. A photographer might ask about the shoot location and style preferences. A consultant might ask the client to describe their business challenge. This information arrives before the appointment so you can prepare.

Buffer Times Between Appointments

Set buffer times before and after appointments to prevent back-to-back bookings. A 15-minute buffer between hour-long sessions gives you time to finish notes, take a break, and prepare for the next client. Buffer times do not show to clients - they simply see fewer available slots.

Group Scheduling

Offer classes, workshops, or group sessions with a set number of available spots. A yoga instructor can create a "Morning Flow" class with 15 spots. When all spots are booked, the time slot disappears from the booking page. This works for fitness classes, cooking workshops, group coaching sessions, and any capacity-limited service.

Who Is Squarespace Scheduling For?

Squarespace Scheduling works for any business that takes appointments or bookings. Here are the most common use cases.

Consultants and coaches. Offer discovery calls, strategy sessions, and ongoing coaching appointments. Collect intake information before the session and charge per session or sell packages.

Health and wellness practitioners. Therapists, nutritionists, personal trainers, and yoga instructors can manage individual appointments and group classes with automated reminders that reduce no-shows.

Creative professionals. Photographers, designers, and videographers can let clients book consultations, shoots, or review sessions. Intake forms collect project details in advance.

Salons and spas. Manage appointments for multiple practitioners, each with their own availability and service offerings. Clients book specific services with specific staff members.

Education and tutoring. Tutors and instructors can offer individual sessions or group classes with per-student pricing and capacity limits.

Equipment and space rental. Rent out meeting rooms, studios, equipment, or event spaces with time-slot booking and upfront payment.

Squarespace Scheduling Plans and Pricing

Squarespace Scheduling is available at different tiers depending on your needs.

Emerging (free). Basic scheduling with one calendar, limited to one appointment type and one connected calendar. No payment processing. Good for testing the feature.

Growing. Unlimited appointment types, payment processing, calendar syncing, and customizable reminders. Suitable for most individual practitioners.

Powerhouse. Everything in Growing plus multiple staff calendars, packages, subscriptions, and advanced features. Designed for businesses with multiple practitioners or complex booking needs.

If you are on a Squarespace Business or Commerce website plan, you get Squarespace Scheduling integration included. Standalone Acuity Scheduling plans are also available if you use a different website platform.

How to Set Up Squarespace Scheduling

Step 1: Go to Scheduling in your Squarespace dashboard. Connect or create your scheduling account.

Step 2: Create your first appointment type. Set the name, duration, price, and description.

Step 3: Define your availability - which days and hours you accept bookings for each appointment type.

Step 4: Connect your payment processor (Stripe, Square, or PayPal) if you want to accept payments at booking.

Step 5: Sync your calendar (Google Calendar, Outlook, iCloud) to prevent double-booking.

Step 6: Add a Scheduling Block to the page where you want clients to book. Customize which appointment types display.

Step 7: Customize confirmation and reminder emails with your branding and messaging.

Step 8: Test the booking process yourself to verify everything works from the client's perspective. For help with overall site setup, our guide to customizing your Squarespace website covers the full configuration workflow.

Start Taking Bookings on Your Squarespace Site

Squarespace Scheduling eliminates the back-and-forth of manual appointment management. Set up your appointment types, define your availability, connect your calendar, and let clients book directly from your website. Automated reminders reduce no-shows, and payment processing ensures you get paid upfront.