Cancel Squarespace Subscription

How to Cancel Your Squarespace Subscription

Step 1: Log In

Go to squarespace.com and log in to your account.

Step 2: Navigate to Billing

Click Settings > Billing & Account (or Account & Billing depending on your interface version).

Step 3: Cancel

Click Cancel Subscription (or Downgrade/Cancel). Squarespace may present retention offers - a discount to stay, a plan downgrade suggestion, or a pause option. Review these before confirming.

Step 4: Confirm

Confirm the cancellation. You will receive a confirmation email. Your site remains active until the end of your current billing period.

What Happens After You Cancel?

During the Remaining Paid Period

Your site stays fully functional and accessible to visitors. You can still edit content, update design, and manage settings. All features remain available. This period lasts until the end of your current monthly or annual billing cycle.

After the Paid Period Ends

Site suspended. Your website becomes inaccessible to visitors. Anyone visiting your URL sees nothing - the site is offline.

Content preserved. All pages, blog posts, images, products, design settings, and Custom CSS are saved. Nothing is deleted. Squarespace preserves suspended sites indefinitely (though this policy could change).

Domain stays active. If you registered a domain through Squarespace, it continues on its own renewal cycle. The domain is separate from your website subscription. You can transfer it to another registrar, point it to a different site, or let it expire independently.

You can resubscribe. Log in anytime and subscribe to any plan. Your site reactivates with all content intact. There is no time limit on reactivation.

What to Do Before Canceling

Back Up Your Content

Export your blog posts (Settings > Advanced > Import/Export > Export). Save your Custom CSS and Code Injection contents to text files. Download important images - right-click and save, or use a bulk image downloader. Screenshot your design for reference. Export product data as CSV if you have an online store.

Handle Your Domain

If your domain is registered through Squarespace, decide what to do with it. Keep it on Squarespace and renew separately. Transfer it to another registrar before canceling. Let it expire if you no longer need it.

Cancel Third-Party Services

Google Workspace subscriptions billed through Squarespace continue billing even if your website is canceled. Cancel Google Workspace separately if you no longer need it. Review any other integrations or third-party services connected through your Squarespace account.

Check Refund Eligibility

Annual plans are refundable within 14 days. Monthly plans are not refundable. See our guide on Squarespace cancel subscription refund for full details.

Alternatives to Canceling

Downgrade your plan. If cost is the issue, switch from Business ($23/month) to Personal ($16/month) or from Commerce to Business. You lose some features but keep your site live at a lower cost.

Let it expire naturally. If you are on monthly billing, simply stop paying. The site suspends at the end of the month. Your content is preserved for future reactivation.

Take advantage of retention offers. When you initiate cancellation, Squarespace may offer a discount or free months to retain you. These offers can provide significant savings if you were canceling due to price.

Contact Squarespace support with questions. Explore features you may not have tried. Complete your SEO checklist and invest in high-quality content before deciding. Check the Squarespace Forum for tips from other users. For full plan details, see our Squarespace plans and pricing guide.

Cancel in 2 Minutes, Reactivate Anytime

Canceling Squarespace takes 2 minutes in Settings > Billing. Your site stays active through the end of your paid period, then suspends with all content preserved. Back up your content before canceling, handle your domain separately, and consider downgrading instead of full cancellation if cost is the issue.