How to Cancel Squarespace Free Trial

Do You Actually Need to Cancel?

If you signed up for a Squarespace free trial without entering a credit card (the default), there is nothing to cancel. The trial runs for 14 days, and if you do not subscribe to a paid plan, it simply expires. No charges. No automatic billing. No action needed on your part.

You only need to take action if you entered payment information and subscribed to a paid plan during or after the trial. In that case, you are canceling a subscription, not a trial. See our guide on canceling a Squarespace subscription for those steps.

How to Tell If You're on a Free Trial or Paid Plan

Not sure whether you signed up for a paid plan or are still on the trial? Check your account status in a few quick steps.

Step 1: Log in at squarespace.com and click your site to open the editor.

Step 2: Go to Settings > Billing & Account.

Step 3: Look at the plan listed. If you see "Trial" with an expiration date, you are still on the free trial. If you see a plan name (Personal, Basic Commerce, etc.) with a next billing date, you are on a paid subscription.

Step 4: Check your email for any receipt from Squarespace. A billing confirmation means a subscription was activated. No receipt means no charge occurred.

If the billing page shows no payment method on file, you are on the free trial and no action is needed.

Squarespace Free Trial Limitations

During the 14-day trial, you get access to the full Squarespace editor and all templates. However, several features are restricted until you subscribe to a paid plan.

• Your site is password-protected. Visitors who find your temporary URL see a password prompt. You cannot make the site public without upgrading.
• No custom domain. You can connect a domain you own, but it will not resolve publicly until you are on a paid plan.
• No e-commerce transactions. You can build a store and set up products, but checkout is disabled during the trial.
• The squarespace.com subdomain is temporary. Your trial URL (e.g., yoursite.squarespace.com) only works while the trial is active.
• Email campaigns are not available. Email marketing tools require an active paid subscription.

These limitations exist so Squarespace can offer a genuine sandbox to test the platform without requiring payment up front. If any of these restrictions are why you're stepping away, that context may be worth knowing before you decide.

What Happens When the Free Trial Expires?

Your site is suspended. It becomes inaccessible to visitors. The temporary squarespace.com URL stops working.

Your content is preserved. All pages, blog posts, images, design settings, and configurations are saved. Nothing is deleted.

You can return anytime. Log in to your Squarespace account months or even years later, and your trial site is still there. Subscribe to a paid plan to reactivate it exactly as you left it.

No charges occur. Without payment information on file, Squarespace cannot bill you. The trial expiration is entirely passive.

How to Actively Delete Your Trial Site

If you want to remove your trial site entirely rather than leaving it suspended, follow these steps:

Step 1: Log in to your Squarespace account at squarespace.com.

Step 2: Go to Settings > General.

Step 3: Scroll to the bottom and click Delete Site.

Step 4: Confirm the deletion. Your site and all its content are permanently removed.

Only delete if you are certain you will not return. A suspended trial site costs you nothing and preserves your work.

What If You Accidentally Subscribed?

If you meant to stay on the free trial but accidentally subscribed to a paid plan, you have options. Squarespace offers a 14-day refund window from the date of your first payment. Act quickly, because this window closes after two weeks.

Step 1: Log in and go to Settings > Billing & Account.

Step 2: Cancel your subscription from that page. This stops future billing immediately.

Step 3: Contact Squarespace support to request a refund. Reference the 14-day refund policy. Support is available via live chat and email.

For the full step-by-step process, including what to say when contacting support and what qualifies for a refund, see our guide on canceling your Squarespace subscription and requesting a refund.

Before You Cancel: Features Worth Reconsidering

If you are canceling because the trial did not meet expectations, consider whether you explored these built-in features:

Templates. Did you try multiple templates? Squarespace has 150+ options. A different template might better suit your needs.

Portfolio and galleries. If you need to showcase visual work, Squarespace's portfolio tools are among the best available.

Blogging. Full blogging functionality with scheduling, categories, and multiple authors.

SEO tools. Built-in SEO tools and analytics on every plan.

E-commerce. Online store functionality on Business plans and above.

Custom domain included free for the first year on annual plans.

24/7 support is available during the trial. Ask questions before deciding.

For full plan details, see our Squarespace plans and pricing guide.

No Action Needed - The Trial Expires on Its Own

If you did not enter payment information, your Squarespace free trial cancels itself after 14 days. No charges, no billing, no action required. Your content stays preserved in case you return later. If you want to remove the site entirely, delete it in Settings > General. And if you accidentally subscribed, act within 14 days to request a refund.